Usability

improves Performance

increases Satisfaction

creates Credibility

increase Profitability

I take an customer centered design process based upon an understanding users tasks and environments

Carphone Warehouse

Ecommerce


Changing the way people we buy and sell offline


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Comply Advantage

Finance


Compliance and risk experts in Anti Money


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Love Holidays

Ecommerce


Fresh UI approach for well know travel site


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Virgin Active

Mobile


Browse, book or cancel class bookings at any club


View Case Study Get the App

Virgin Media Business

Ecommerce


A collection of user interface design patterns


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RS Components

Ecommerce


A/B testing homepage with a brand new UI pattern


View Case Study Style Guide Prototype

SmartHome

Mobile


Protect and control your house in every moment


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Ministry of Justice

Government


Digital record systems for judicial magistrates courts


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Temenos Group

Finance


The market leader in banking software


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Aurora Fashion

Ecommerce


UK's most respected women's fashion brands


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Net a Porter

Ecommerce


MVP redesign current Product Listings pages


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Customer Journeys


Put the user experience and in context


 

The City Worker

Temenos

Peter
Age: Mid 30’s
Gender: Male
Job Role: Client Services Manager
Motives: I want to be impressed by dependable innovation


Liam is a highly successful jack-of-all-trades – technically literate but no engineer – having worked in sales, account management, product development and strategy.

He loves his work, and regularly (from choice) puts in 60 hour+ weeks. He leads from the front, delegates automatically but does not collaborate well with peers in person as he's always on the go.


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Planning for the future

Aviva Retirements

Catherine
Age: Early 40’s
Gender: Female
Job Role: Accountant
Motives: Looking for a bargin


I’m a Management Accountant at Goldman Sachs, London. I got a job here soon after qualifying as a Chartered Accountant.

I’ve been working with them now for six months. They have benefits such as life assurance, private medical cover, as well as discounts for season tickets. It’s a great company and I love all the benefits.

I use the Internet quite a lot for work and personal needs, which includes grocery shopping, booking holidays, the gym. I always shop around to get the best price and I love to collect points and coupons.


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The Student

Temenos PFM

Grant
Age: Early 20’s
Gender: Female
Job Role: Accountant
Motives: Looking for a bargin


I’m at university studying graphic design. My fellow students are a friendly and lively bunch and I share a house with a couple of them - we’re having a blast.

I love the student life, and partying. Leeds is a fantastic city for night-life and I am enjoying living away from home. My course is a lot of fun and it allows me to be really creative. I like to make short films in my spare time and my housemates regularly star in them. Sometimes I put them on YouTube.

I own a laptop computer (with pirate copies of software applications), and two mobile phone; both as pay as you go. I loan video cameras


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Contact


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